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      March/April 2025 Edition

​

         Track Anxiety at 

    Geneva Metra Station

   

            T.O.A.S.T.


          Newsletter

                   DG 'Rusty' Alderson, Editor

Railroads David's Loco copy 2_edited.png

                    email                                     GAstorybook@gmail.com

                     cell 

              224 449 1420

  

         Return to Home Page​

 

Geneva Train Alerts

Inbound to Chicago trains sometimes arrive on Platform 2 (south platform)

​

Come early for announcement

​

Reduce Track Anxiety

During March 2025, one out of every four trains arrived on Platform 2 

They usually arrive on Platform 1 (north platform) 

 

Listen for these track arrival announcements 7 minutes before scheduled train arrival

 

1.  “train arriving in ____ minutes” indicates train will arrive on Platform 1

      Note: the announcement will not say “Platform 1”

​

or

 

2.  “train # _____ scheduled to arrive OTC at _____,  train will board on Platform 2;

 IMMEDIATELY cross tracks at 3rd Street to access Platform 2 

Note: train gates descend when train passes Western Ave. (about 1/2 mile west of station) 

 

           

Limited Shelter Options

Platform 1   Main station open weekdays from 5am to 1pm. Closed on weekends

 

Platform 1  3rd Street Station Bar & Grill (must make a purchase)

 

Platform 2  Enclosed shelters on Platform 2 close at 2:45pm

 

Metra Tracker

If you use Metra tracker,  know it does not indicate if the train will arrive on Platform 2.   

Being a train enthusiast and Metra rider, I am concerned with

passenger experiences at

Geneva's Metra Station.  â€‹â€‹â€‹â€‹â€‹â€‹

​​

 In the fall of 2025, I noticed more inbound trains arriving on Platform 2.

 

There  were no regular announcements over the loudspeaker.

​

I saw people missing trains.

I saw people going under gates.

I learned of many people missing trains.​

​

When passengers continually went under downed gates and when I observed two adults racing freight trains to get from

Platform 1 to Platform 2,

I called Metra.

​

The following sections contain

my observations and 

letters to Metra

regarding

safety issues at the

Geneva station

TRACK ANXIETY

          at the

Geneva Metra Station

Suggestions 

 

 How to reduce

TRACK ANXIETY

Scroll down to Page 2

        Table of Contents

  Page 1  Background

  Page 2  Reduce Track Anxiety

  Page 3  Inclement Weather

  Page 4  Rusty's Chat 

  Page 5  Jan 15 Observations and 

               Letter to Metra

   Page 6  Third Rail Construction

   Page 7   Wish List

                       Background

​

Since 1853 when the first commuter train left the Geneva station, inbound to Chicago passengers have all most always boarded on Platform 1 (North track).

​

However, in the last 8 months, 25% to 40%

of Chicago bound trains have arrived on Platform 2 (South Track).

 

This is causing "TRACK ANXIETY".

​

Scroll down for suggestions to reduce Track Anxiety"​​.

Page 1

I have been observing these AFTERNOON  inbound to Chicago 1:37, 2:37, 3:37, & 4:37 trains at the Geneva Station since July 2024 

(except mid January through mid February)

​

In the fall of 2024, I started seeing more and more inbound trains arriving

on Platform 2

(South Track).  

​

Passengers were not aware and announcements were not being made.

​

Inbound trains were slowing down and/or stopping on the South Track to allow passengers waiting on Platform 1

to cross over to Platform 2.

​

However, many passengers missed their trains!​​​​​​​

PAGE 2

Posted February 25, 2025

 

REDUCE 

"TRACK ANXIETY"

​

Listen to announcements

and watch the monitor 

for possible track changes!

​​​

 Inbound to Chicago 

 afternoon trains

may arrive on the 

Platform 2

SOUTH TRACK

 â€‹

**************​

Passengers waiting in cars: 

Keep your window cracked 

to hear track annoucements.

​

**************

An announcement regarding

track arrival on South Track Platform 2 is usually made

about 7 minutes

before scheduled arrival.

​​

**************

Observations:

​

Passengers arriving at the last minute, expecting to board on 

North Track (Platform 1),

have missed their train if the train has triggered the gate crossing and is about to arrive on

South Track  (Platform 2).

​

***************

​​​​

Inclement weather options:​

​

Geneva Station Hours

weekdays 5:00am to 1:00pm

closed on weekends

 

Platform 1 

 

North track

partially open shelter

1 block west of

train station entrance

​

​

3rd Street Station Bar**

Sign on front door

(posted on or about Feb 25) 

​

​

​

​

​

​

​

​

​

​

​

​

 

Presumably, if you make​

a purchase you can use

their restroom.​

​

Passengers choosing the 3rd St Station option are advised to 

 go outside 7 minutes before the scheduled arrival to listen for the track arrival announcement.  

​

Passengers walking under downed crossing gates have been prevented from boarding trains that have arrived on Platform 2.

 

********************

 

Platform 2

​

There are two warming shelters. 

As of Feb 25 they are locked

(they were open in December)​​​

Update: as of March 29,

I have observed they are open

sometime before 1pm and lock

at 2:45 pm

3rd St Station sign1.png

Page 3

Page 4

                Rusty's Chat

      Geneva Metra Train Station

               Observations   

 Posted Monday Feb 24, 2025

The afternoon temperature hovered

around 50 degrees ... the first since last year.

​

SHELTERS CLOSED.Upon arriving at 1:10, I found the two south shelters (platform 2) were locked!  A UP employee told me the shelters are scheduled to have a time-lock installed.  The south parking lot still had their "closed" sign.

​

MONDAY FEB 24 TRAINS  

All four afternoon trains (1:37, 2:37, 3:37, and 4:37 arrived on the north track (Platform 1).

​

New Term:  TRACK ANXIETY

Several passengers have indicated that they have "track anxiety".

​

Enough passengers have experienced the confusion and know to listen to the announcements.  However, there are many passengers who have not taken the train for months and are unaware of the situation.

​

WARMTH & BATHROOM FOR A DRINK?

If a passenger needs the above, the 3rd St Station has a sign suggesting that although they are not a warming station, however, for a purchase, they can get out of the cold (and presumably use the restroom).

  Note: Their sign states their are warming stations on Platform 2; however, these are currently closed. â€‹

​

LA FOX TRACK ANXIETY

One lady from Mill Creek directed her husband to drive to Geneva although she is just minutes away from the La Fox station.

Apparently, "track anxiety" has spread to that station as she was tired of running between the platforms never knowing what inbound track the train would be arriving.    

​

Last fall, I visited the La Fox station and I did not see any signage indicating that inbound to Chicago train could board on either platform 1

or platform 2.

​

Safety issue in Aurora Metra Station? 

A young lady informed me she prefers the Geneva station over the Aurora station for safety reasons.  She feels safer arriving at night and walking to the Geneva parking garage rather than walking to the Aurora parking lot. 

Page 5

                         OBSERVATIONS

             GENEVA TRAIN STATION

​

         SCROLL DOWN TO VIEW LETTER TO METRA

 

               Posted JANUARY 15, 2025

 

I frequently spend time around the Geneva Station on weekdays between 1:00 and 5:00.

 

These are my observations regarding

 

1. Dangerous conditions for Chicago bound passengers at the Geneva Station.

 

2. Be prepared to deal with winter and inclement conditions while waiting at Geneva Train Station.

​

 

Inbound Chicago Metra trains can arrive and load on the South track (Platform 2)

which usually is the Outbound to Elburn track.   

 

This may be due to 3rd rail construction and freight traffic.

 

 

This seems to occur most often after 1:00pm.

 

Until mid December, passenger announcements pertaining to the track change happened infrequently causing passengers to cross tracks sometimes walking under downed gates.

 

I saw this happening on numerous occasions, including a passenger racing a freight train to get from Platform 1 to Platform 2 (and missing being run over by the freight train by 10 feet)

 

I again called Metra to alert them to this dangerous situation.

 

To their credit, Metra now makes regular announcements if the inbound to Chicago arrives and loads on the outbound track (platform 2).

 

Previously, announcements were sporadic or not at all with Chicago inbound trains arriving on Platform 2 either stopped or slowed down to let passengers on Platform 1 to cross the tracks to get to Platform 2.

 

This was problematic on occasions when freight trains were passing by the station at the same time.

 

I personally observed or were informed of over 50 people missing their trains.

 

Virtually all passenger wishing to ride into Chicago stands on Platform 1.

 

However, not everyone listens to announcements or sees the announcements on the monitor.

 

This is especially true to those who are waiting in their car or comes to the station "just in time" to catch their train.

 

Thus, passengers l can still be seen walking under gates to get from Platform 1 to Platform 2.

​

 

Re: Dealing with Winter and inclement conditions at the Geneva Train Station:

 

Shelters are open on both Platforms 1 and 2.

 

The Metra station is only open on weekdays between 5am and 1pm.

 

It is closed on weekends.

Notice:  Metra Inbound to Chicago 

 may come in on the "Outbound"

(south) track.

 

​South Shelters (Platform 2)

are now open (Jan 2025)

​

LETTER TO METRA ASKING FOR HELP

To: Metra Passenger Service Department      

Date:  January 15, 2025

From: DG 'Rusty' Alderson, Metra Rider and Train Advocate

Contact: cell  224 449-1420     email GAstorybook@gmail.com

 

Re:                  Geneva Station  

        Chicago Bound Passengers

 

This message is to alert Metra to both a potential danger and a confusing situation for passengers boarding after 1pm on weekdays and/or all day on weekends.

 

Potential Dangers for Riders on Platform 1

Encountering Arctic Temperatures

 

Winter temperatures have been and are forecasted to be in the 20’s.  These temperatures along with frequent southerly and/or southwesterly winds, exposes passengers standing on Platform 1 to dangerous temperatures.  

 

The shelter on Platform 1 is rarely used due to the distance and location from the main boarding areas.  The station closes for the day at 1:00 pm.  

 

Riders find the shelters on Platform 2 to be problematic and thus are not used.

 

While waiting in the shelter or standing on Platform 2, upon hearing the announcement the Chicago bound train will be arriving on Platform 1, a rider must walk to 3rd Street, cross the tracks, possibly encountering active gates.  Often enough freight trains pass the station at the same time as the commuter train is approaching or loading passenger.  

 

Riders are walking around down gates.  Those riders who do not walk around down gates, miss their train

 

On December 5, a rider, attempting to get from Platform 1 to Platform 2, was seen racing a freight train that was approaching the station.  The freight engine missed hitting the rider by less than 10 feet!

​​

 

Passenger Confusion While Waiting for

Chicago In Bound Train

 

Third track construction is resulting in Chicago bound trains to more frequently load passengers on Platform 2 (south platform).

 

Frequent and occasional riders are uncertain as to which platform Chicago bound trains will load passengers. 

​

There have been no alerts on Metra’s webpage or signs at the station pertaining to this confusing situation.

 

Until mid December 2024, there were no regular announcements over the loudspeaker or on the platform monitor regarding this confusing situation.

​

As of mid December, after numerous calls to Metra, loudspeaker announcements and postings on the trackside monitors were initiated on a regular basis.

 

​

Page 6

Third Rail Construction Informational Website

                                                   WISH LIST

 

1.   Open the Geneva Station from 5am to 8pm     

            Current hours:  5am to 1pm

       Note: When encountering inclement weather, there is no shelter for passengers.           Furthermore, passengers have no protection from sun.  

 

    2.   Post Station hours both on front and back doors to station

           Current:  No hours are posted on front and back (platform side) doors

 

    3.   Provide enclosed warming shelter  on Platform 1 (North track) within 

          20 feet of Station

        Current:  Warming shelter on Platform is not enclosed and is located

          1/2 block from the station and is seldom used.

 

    4.   Provide Commuter Alert signage: Inbound to Chicago trains 

          may come in on either track/platform. 

               Listen for announcement on track arrival provided 7 minutes before 

              scheduled arrival.

               Current:  There is no signage indicating trains may come in on either

              track/ platform. 

 

     5.   Provide signage facing private parking lot …passengers wait in these 

           cars for train but, in cold and inclement weather have their car windows 

           rolled up and may not hear any announcement or view the monitor

             Current: There is no signage

 

     6.   Signage on Platform 1 states “Platform 1”

           Current:  Signage on Platform 1 only indicates “to Chicago”; it does 

               not state “Platform 1”

 

      7.  Loudspeaker announcements on monitor  to say the Platform number the 

            train will be arriving to load passengers

             Current:  When announcement is made regarding train arrival, it only 

              states “Platform 2” and not Platform 1.

     

      8.   Open the two warming shelters on Platform 2 (South track)  5:00am to 

             8:00pm weekdays and weekends.

 

      9.   Divide the Geneva Station into two separate rooms      Separate station

             and waiting room based on configurations at other Metra stations

             East Room:  waiting area with customer service office, restroom and 

             benches (not accessible to West Room) 

             West Room: waiting area with benches   (not accessible to East Room)

Page 7

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